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Media Center Specialist in Middletown, RI at THOR Solutions

Date Posted: 5/10/2019

Job Snapshot

Job Description

THOR Solutions is actively seeking a highly motivated Media Center Specialist in support of the Naval Undersea Warfare Center, Division Newport (NUWCDIVNPT). The Specialist will provide direct support to the NUWCDIVNPT Code 15 Media Center, working closely with Government and contractor personnel.

In this position, the candidate’s responsibilities may include (but are not limited to):

  • Providing general customer service functions including answering phones, emails, and walk-in customer inquiries.
  • Ensuring physical security measures such as maintaining container access logs, conducting opening procedures and end-of-day security checks, and ensuring appropriate security credentials via badge checks.
  • Utilizing the Base Inventory Tracking System (BITs) tool to:
    • Provide research/reference services related to both unclassified and classified/controlled information.
    • Catalog, store, retrieve, and modify inventory data.
    • Follow procedures for circulation services of all material check in and check out actions.
    • Develop and submit inventory reports and POA&Ms.
  • Compiling, maintaining, and submitting spreadsheets including inventory control, issues and discrepancies, access logs, and plan of action & milestones (POA&Ms). Providing analysis of metrics and related data.
  • Providing media duplication, destruction, and transmittal services.
  • Generating barcodes and affixing them to material using NMCI Bar Code Scanner Application Software. Conducting inventorying actions of all items using this software to benchmark inventory, update to reflect dates, and document discrepancies.
  • Conducting regular inventory audit and tracking services to maintain collection integrity and verify positive control.
  • Maintaining, updating, and implementing Code 15 Media Center standard operating procedures. Providing feedback on all Code 15 Media Center process improvement initiatives, including reporting technical software or hardware issues and recommendations for improvements.
  • Coordinating demonstrations on Code 15 Media Center resources with customers and develop internal demonstrations and training materials for customers.
  • Promoting a sense of conscientious custodianship of the Code 15 Media Center and its contents.

Job Requirements

Security Clearance Requirements:

  • Must possess an active Secret security clearance. 

Education, Experience, Knowledge, and Skill Requirements: 

  • Must possess a high school diploma, GED, or equivalent.
  • An ideal candidate will possess an Associate’s degree or higher in a relevant field.
  • Must have at least three (3) years of relevant professional experience.
  • An ideal candidate will have relevant experience in an inventory control profession such as media center, library, configuration management, or logistics.
  • An ideal candidate will have prior relevant experience with the DoD, US Navy, or NUWCDIVNPT.
  • An ideal candidate will possess prior experience with BITs or a similar inventory control, tracking, and reporting database tool.
  • An ideal candidate will possess experience working with classified material/media.
  • Must be more than proficient with Microsoft Office products, including Word and Excel.
  • Must possess strong verbal and written communication skills.
  • Must possess strong customer service skills. An ideal candidate will possess prior experience in a customer service role.
  • Must exhibit an extremely high attention to detail and strong organizational skills.
  • Must possess a strong ability to multitask, self-prioritize, and proactively problem solve when non-standard situations arise.

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.