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Travel Clerk in Norfolk, VA at THOR Solutions

Date Posted: 6/26/2018

Job Snapshot

Job Description

To further support the U.S. Navy, THOR has an opening for a Travel Clerk. Qualified candidates for this position will execute the following requirements:

  • Provide instructions to customers in accurately completing DTS documents in accordance with internal and external policy.
  • Provide subject matter expertise to the travelers and the approving official to identify and resolve travel issues.
  • Process travel orders for MARMC civilian and military personnel by creating authorization for domestic and international travel destinations. Verify flights, rental car, lodging and expenses are accurate and in accordance with the Joint Travel Regulation (JTR). Obtain the proper Mode of Transportation and provide assistance in obtaining hotel reservations within per diem rates or military lodging facilities as required.
  • Review travel authorizations and vouchers to ensure compliance with Joint Travel Regulation (JTR), Naval Supply Systems Command (NAVSUP), and Fleet Forces Command (FFC) guidance, and MARMC guidance.
  • Verify Government Travel credit card is active and available credit limits are sufficient to cover all travel expenses when reviewing authorizations.
  • Review Government Travel Charge Card transactions using the CITI Direct Card Management system (CCMS) to verify that the correct split disbursement is made when reviewing vouchers.
  • Ensure all required receipts are uploaded into the voucher are legible and in accordance with local guidance and the Joint Travel Regulation (JTR) when reviewing or completing vouchers.
  • Assist with generating reports in DTS to ensure airfare is ticketed and documents are stamped "approved" prior to traveler departure.
  • Monitor proper usage of the Government Travel Credit Card (GTCC) and ensure cardholders are in compliance with policies. Perform actions to produce daily, weekly, bi-weekly and monthly time/attendance and CSR (Customer Service Reps) reports; distribute reports to applicable organizational representatives for actions and ensure all reports are cleared in DCPS.
  • Perform actions to retrieve and clear bi-weekly undistributed labor suspense reports.
  • Maintain daily payroll filing.
  • Maintain CSR Payroll Desk Guide.
  • Provide support in the training of timekeepers.
  • Maintain access to required systems.
  • Provide excellent customer service and interact in a timely manner to all MARMC personnel in person, via email, and by phone.
  • Work independently and exercise sound judgment to analyze and clearly define payroll requirements of the command.
  • Make recommendations of findings to management through verbal or written communication.
  • Provide excellent customer service and interaction with all staff.

Job Requirements

Security Clearance Requirements:

  • Qualified candidates must possess a current/active SECRET clearance.

Required Knowledge, Skills, and Abilities

All of the following skill sets must be met:

  • Two (2) years of job-related equivalent experience in a DOD travel office. Job related experience is defined as applying knowledge of the Joint Travel Regulations (JTR) in arranging official government travel for military and civilians to international and domestic locations, assisting in review and completion of travel orders, vouchers, and local vouchers and reviewing travel authorizations and vouchers within the Defense Travel System (DTS) for accuracy and proper split disbursement.
  • Knowledge of the Joint Travel Regulation (JTR), DoD Financial Management Regulation (FMR), Foreign Clearance Guide (FCG), Defense Travel System (DTS), Citi Direct Card Management System (CCMS).
  • Proficient in the use and creation of documents in Microsoft Office applications such as Word, PowerPoint, Excel, Access, and Outlook.
  • Travel Clerk is responsible for performing one or more routine accounting clerical operations such as: examining, verifying, and correcting various travel orders, vouchers, expenses reports and documents to ensure completeness and accuracy of data in accordance to accounting procedures. Specific tasks/duties are assigned under adequate supervision. Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors' instructions. Completed work will be reviewed for accuracy and compliance with procedures. 

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.


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